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- If you experience login issues, use the password recovery feature or contact 24/7 support for assistance.
- But in order to fully enjoy all the perks of the casino make sure to finish verifying your account by providing the required documentation for the “Know Your Client” procedure which you can do via a dedicated page on the site.
- The player retained the option to reopen the complaint in the future if they wished to resume communication.
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Caspero Casino is operated by NovaForge LTD and holds an online gambling licence from the Government/Authority of Anjouan (Union of Comoros). Caspero Casino is a mobile-first, instant-play casino with no separate downloadable app. Players can choose from bank cards, e-wallets, bank transfers, vouchers, and a broad selection of cryptocurrencies, with minimum deposits starting low and most methods supporting both deposits and withdrawals.
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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. A selection of games from multiple game providers have been checked and NO fake games have been found. More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review. That is why we always check these when reviewing casinos.
Caspero Casino Video Poker (Playtech)
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Caspero Casino makes sure that deposits are safe and hidden from prying eyes. Skrill, Neteller and Zimpler are only a few instances of the payment services supported. Only payment methods that are totally secure and legal can be used at a regulated internet casino. The banking options provided by Caspero Casino are safe.
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The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance.
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Each of the games in Caspero Casino comes from a legal software company. Customer support is made available on this gambling site. This is because today’s online payment platforms have capacity for split-second money transactions. The deposit method you selected might be unobtainable for withdrawing money, so keep that in mind. Before conducting your first Caspero Casino deposit payment, check the availability of particular banking options.
Caspero Casino has an impressive collection of games with over 6,000 plus options. This variety facilitates convenient transactions for players from different financial backgrounds. These measures reflect Caspero’s commitment to ethical gaming and player welfare within its operational framework. This feature allows users to understand game mechanics and features comprehensively before wagering real money.
Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Please note that some of these may only be available to players from selected countries. Based on the categorization we use, this makes it one of smaller online casinos.
Players eagerly look forward to discovering new favorites, making each gaming experience a delightful adventure. This proactive method not only cultivates a positive gaming environment but also improves user experience. Responsible gaming involves setting budgets, recognizing signs of addiction, and looking for support when necessary.
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